Michael is a creative problem solver who discovered his passion for designing functional and interactive workflows while working as a Supervisor for conventional broadcast operations at Global TV. When the Covid-19 pandemic hit in 2020, he saw an opportunity to innovate and create new ways for teams to track, complete, and communicate the status of their work remotely, both within his department and across teams in the organization. Using mostly Google Sheets, Michael designed, tested, and received feedback on his workspaces until they were so successful that he was tasked with innovating workflows in numerous areas of the operations.
After his department moved from Calgary to Toronto, Michael decided to pursue a career in design and innovation. He enrolled in the Google Professional User Experience Design Certificate on Coursera and spent seven months learning how to design with empathy, conduct user research and testing, and follow the entire product lifecycle, including prototyping. Today, Michael is eager to continue his passion for innovation and create content that resonates with audiences.